Frequently asked questions
Returns & Refunds
The means if you are unhappy for any reason, you may return your product to us anytime within the 30 day window for a FULL refund.
Although we have a refund policy ourselves, if you prefer, paypal also have a 'case system' which allows you to initiate a return and refund from paypal itself.
Or, of course, initiate a return via paypal.
What payment methods do you have?
We accept paypal and all credit and debit cards.
What happens after I submit a story?
After we receive your email, we copy the contents of your message onto our web page, if you have given a name and place, we will put a heading and 'by you' at the foot of your story. then we hit publish.
do I need to give my real name when submitting a story?
NO! you can make anything up you wish. this can be your real name (we advise first name only) a nickname or a completly made up name.
Why do I need to give you my town or country when I tell you my story?
It is purely to say where your haunting or creepy story took place to publish along with your story.